Mrs Jan McCulloch
Jan has been working with the practice since 1989, and became an administrative partner in 2012. She has both a strategic and operational role within the practice – managing all staff in their day to day working and also their future training and development. She has responsibility for planning and implementing changes within the practice, ensuring safe and efficient systems are in place to maintain quality of the services to our patients.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.