Comments and Complaints
COMMENTS AND SUGGESTIONS
If you have any comments or suggestions we would be pleased to hear from you. We have a Suggestions Box in the Waiting Room.
COMPLAINTS
The Practice operates an in-house complaints procedure and the Practice Management are available to listen to your comments, suggestions or complaints regarding services or treatment you have received. Any matter you raise will be dealt with quickly, professionally and sympathetically. If you feel you cannot raise your complaint with us, or you are dissatisfied with the result of your investigation you should contact the Health Board complaints officer for further advice:
Martha McCrea, Patients Relations and Complaints Officer, Executive Offices, Ailsa Hospital telephone 01292 513609.
Tel 08454 242424
Moved house?
If you change your address, please inform the
Receptionist as soon as possible. You can send us your change of details via our
secure form
HERE
The Practice is currently updating the contact details we hold for our patients.
If you are happy for us to contact you in the future by text to your mobile
phone, or via email then please complete your details
by using this secure form.
These details will be kept in your computerised patient record.